Frequently asked questions
When do people reach out to you?
People often contact us when they have a specific pain point in their business and face challenges in addressing it. Some already had a solution idea in mind but not sure how to start, while others are not sure on what to do.
What are the examples of your business services?
Depending on the industry, the current growth phase and the team already in place, companies face different challenges from one another. However, there are common patterns such as: defining/refining strategy and the accompanying tactics, planning for business resilience, improving go-to-market execution, etc. We support them with process and framework to address those points in a structured and repeatable manner.
What are the examples of your technology services?
On the technology front, we support clients by first providing the clarity of their technology landscape and to evaluate that against their aspirations. It is then followed by providing recommendation based on combination of desk-research and discovery within their organisation. We will then be able to provide recommendation and start co-creating the solution. In some cases, we don’t need to reinvent the wheel and utilising off-the-shelf solutions makes more sense. For example to have a single pane of glass for Cloud FinOps infrastructure in organisation.
What are the example of your people services?
Various programmes from team building to personal development and executive coaching. For Indonesia context, we also support companies that are looking to get expert guidance on how to design and operate broad range of HR responsibility from attracting the right talent, to compensation management and managing HR policy that is compliance with local regulation.
How do I choose the right engagement model?
If you are not familiar with external consultant engagement, it could be paralysing to choose which model suits you best. Reach out to us to have non obligatory discussion and we can guide with your selection.
How do I get most value out of retainer engagement model?
While we do our best to co-create values as we could, your active engagement will go a long way. It doesn’t mean hand-holding or spoon-feeding. On the contrary, let us know your desired outcome, your preferred process, and we’ll make sure it gets done. However, get ready to be challenged from time to time with our fresh perspective. This is our responsibility and commitment as trusted advisor.
Can you develop bespoke technical solution?
In short, yes we can. However, during the discovery and design process, we will explore the typical options: leverage on available off-the-shelf solutions, or use proven open-source as a baseline, or develop the required bespoke solution.
Is it possible to have a trial period for SaaS solution?
Yes, we can discuss and craft the win-win solution for everyone. A trial period for the SaaS solution alone might not be the most optimised option to experience the value. We can design the engagement as such that you will be able to make an informed decision for the continuation.
He shares his ideas and discussed them openly.
"Kiky is a manager, a leader and eventually becoming a friend. He is someone who is very eager to learn and experience new stuff. He encourages and is kind to his team. He too has a stern attitude towards any weakness demonstrated in his team. He listens (importantly not hearing) to all suggestions and feedbacks. Then he will make the best decision out of the situation. With his attitude towards his team, I believe he is even better at serving his customers."
He always had a good vision of how to evolve the business and see talent in people.
"Kiky was my first manager when I arrived in Singapore and since then his journey into many different roles has been my inspiration. He always had a good vision of how to evolve the business and see talent in people. I admire his passion for growth and his courage to explore the unknown. I’m excited about his new adventure which I will certainly follow."
It's the kind of colleague that everybody should have in his team!
"It was a pleasure to work with Kiky. This guy is really professionnal and conscentious. Face to a problem he is not affraid, he will look for a solution and will find it. It's the kind of colleague that everybody should have in his team!"